Frequently Asked Questions

Feel free to suggest questions we should add.

FAQ for Affected Users

How do I get my free tokens?
Obtaining your free tokens is a three-step process:

  1. Filing a pre-claim. This can be done now with just your first name, email address, and QCX client ID. It will be available as long as the E&Y user balance website is online.
  2. Signing up and completing KYC/AML on our partner exchange, once it launches.
  3. Completing a claim process, also through the partner exchange.

Tokens are 100% free and no obligation. No further information (beyond the pre-claim) is required prior to the conclusion of the bankruptcy.

What can I do with tokens?
Each token can be redeemed as follows:

  1. As $1 worth of trading fees on TxQuick. (Note this is a discount, where you pay a portion of tokens and cash.)
  2. Exchanged at $1 face value for discounts at any of our partner businesses. We will work to expand the list over time.
  3. Over time, 15% of the gross trading revenue from TxQuick will be used to redeem tokens to $1 cash.
  4. Tokens can also be liquidated. We anticipate the price will be very low, and cannot guarantee liquidity.

Each token is fully ERC20 compatible and represents the verified losses of an affected user.

What happens to my personal information?
Your first name and QCX client ID allow us to save a copy of your balance data from the trustee website. Your email address is used to send you email updates.

What does it cost to obtain tokens?
Affected users receive 1 free token for every $1 of verified losses. Any additional tokens can be bought at the current market price.

Do I need to use TxQuick to get tokens?
Nope. After your free registration and free claim progress you are under no obligation to use the platform. No deposit or trading is required either.

What is the business model for Quadriga Initiative?
Our primary goals are:

Our aim is to help affected users. Any operating costs can come from consumers or businesses in our marketplace.

To Save Your Balance

First Name:Enter your first name as registered on the QCX platform.
Client ID:Enter your Client ID for your QCX account.

For Our Launch Email

Email:Enter a secure email address which you will still have access to in a few months. For maximum privacy/security, you can set up a forwarder.

The final claim process has not yet been determined. Claims with insufficient evidence may be limited or rejected, at our sole discretion. It is recommended to keep aside copies of all bankruptcy claim paperwork, both sent and received.

Don't Miss Our Launch

First Name:Enter your first name. (Used in email contact.)
Email:Enter an email address which will work to receive a launch announcement in a few months.

Your use of this site/service accepts the Terms of Use and Privacy Policy. This site is not associated with Ernst & Young, Miller Thompson, or the Official Committee of Affected User. For questions or enquiries, email info@quadrigainitiative.com.

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Your Feedback Is Extremely Valuable!

Our success depends on participation from a vast community of affected users, businesses, and consumers. Please take a few moments to let us know your thoughts and any way we could improve!

Help Improve Our Initiative

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We Need Your Help!

Affected users are counting on reaching 1,000 signatures to launch our token program.

Show Your Support

First Name:Enter your first name. (Used in email contact.)
Email:Enter an email address which will work to receive a launch announcement in a few months.