Frequently Asked Questions
Feel free to suggest questions we should add.
FAQ for Affected Users
How do I get my free tokens?
Obtaining your free tokens is a three-step process:
- Filing a pre-claim. This can be done now with just your first name, email address, and QCX client ID. It will be available as long as the E&Y user balance website is online.
- Signing up and completing KYC/AML on our partner exchange, once it launches.
- Completing a claim process, also through the partner exchange.
Tokens are 100% free and no obligation. No further information (beyond the pre-claim) is required prior to the conclusion of the bankruptcy.
What can I do with tokens?
Each token can be redeemed as follows:
- As $1 worth of trading fees on TxQuick. (Note this is a discount, where you pay a portion of tokens and cash.)
- Exchanged at $1 face value for discounts at any of our partner businesses. We will work to expand the list over time.
- Over time, 15% of the gross trading revenue from TxQuick will be used to redeem tokens to $1 cash.
- Tokens can also be liquidated. We anticipate the price will be very low, and cannot guarantee liquidity.
Each token is fully ERC20 compatible and represents the verified losses of an affected user.
What happens to my personal information?
Your first name and QCX client ID allow us to save a copy of your balance data from the trustee website. Your email address is used to send you email updates.
What does it cost to obtain tokens?
Affected users receive 1 free token for every $1 of verified losses. Any additional tokens can be bought at the current market price.
Do I need to use TxQuick to get tokens?
Nope. After your free registration and free claim progress you are under no obligation to use the platform. No deposit or trading is required either.
What is the business model for Quadriga Initiative?
Our primary goals are:
- Prevent future exchange fraud through Proof of Reserves public real-time audit.
- Enable businesses to assist affected users through our token recovery project.
- Keep Quadriga in the spotlight to ensure greater understanding going forward.
Our aim is to help affected users. Any operating costs can come from consumers or businesses in our marketplace.